Shipping charges are determined by your merchandise total, the speed of delivery, and the destination.
Any order shipped to a destination outside of the United States may be subject to import taxes or duties. As the recipient, you are the importer and must comply with all applicable laws and regulations.
Exact import taxes and duties vary, depending on the destination country.
Copper River Bag Co. charges only the merchandise and shipping charges to your credit card. Import taxes and duties are collected by the international carrier upon delivery.
Please note that we are not responsible for any duties, taxes, fees, or customs charges that may be assessed at the individual country level.
- Orders are shipped on business days only. Business days are Monday-Friday, excluding holidays within the United States.
- The total shipping costs for your order is a reflection of the total value of your order
- Please Contact a Customer Service Representative at (firstname.lastname@example.org) or 916-587-3720 if you have any questions.
When can you track your order?
At our Shop, tracking numbers are assigned to packages almost immediately after your item has been shipped and generally appear on our website along with your order information. However, it may take up to 48 hours or longer before the package is checked into the carrier's tracking system. That means even though your item/s has already shipped from our shop and is on its way to you, the carrier may not be able to provide any information about your package for up to 48 hours or more.
Orders placed on www.copperriverbags.com may be delivered by one of several different carriers and shipping methods. Therefore, tracking availability may vary depending on the type of item you purchased, the shipping method you selected during Checkout, and the carrier that is delivering your item(s).
Finding Your Order Status
The status of your order is easy to find.
- You will receive e-mails keeping you up-to-date about the status of your order.Check your e-mail.
- Contact us. If you still have questions about your order, please contact us via e-mail or call our Customer Service Department at 916-245-2212.
*Tracking information may not be available for up to 48 hours after an item is shipped from our warehouse.