The shipping charges for your order are determined by the total value of your merchandise, the desired speed of delivery, and the destination. We strive to provide accurate and competitive shipping rates to ensure a smooth and efficient delivery process.
Import Taxes or Duties (VAT Tax)
For orders shipped to destinations outside of the United States, please note that you may be subject to import taxes or duties as the recipient. As the importer, it is your responsibility to comply with all applicable laws and regulations regarding importation.
The exact amount of import taxes and duties varies depending on the destination country. Copper River Bag Co. only charges your credit card for the merchandise and shipping charges. Import taxes and duties are collected by the international carrier upon delivery.
Please be aware that any duties, taxes, fees, or customs charges imposed at the individual country level are beyond our control and are the sole responsibility of the recipient.
Shipping Rules & Restrictions
Our orders are shipped on business days, which include Monday to Friday, excluding holidays within the United States. We make every effort to ensure timely processing and delivery of your order.
The total shipping cost for your order is calculated based on the total value of the items in your order. Should you have any questions or require further clarification regarding shipping charges, please feel free to contact our Customer Service Representatives at [firstname.lastname@example.org].
Tracking Your Order
Once your order is shipped from our shop, tracking numbers are assigned to the packages almost immediately. These tracking numbers, along with your order information, can be found on our website.
However, it is important to note that it may take up to 48 hours or longer for the carrier's tracking system to reflect any information about your package. Even though your item has already been shipped and is en route to you, the carrier may not be able to provide immediate updates.
The availability of tracking information may vary depending on the carrier, shipping method, and type of item purchased. Different carriers and shipping methods may have varying tracking capabilities.
Finding Your Order Status
We strive to keep you informed about the status of your order throughout the process. You will receive email notifications to keep you updated on the progress of your order. Please ensure that you check your email regularly for these updates.
If you have any questions or concerns regarding the status of your order, please do not hesitate to contact us via email at [email@example.com]. Our customer service team is here to assist you.
Please note that tracking information may take up to 48 hours to be available after the item has been shipped from our warehouse. We appreciate your patience during this time.